Tuesday, March 25, 2008

Who is Digium? What is Asterisk?

I get this question a lot!! At the tradeshows and events we always have a collateral piece that explains this. You can find this at: http://www.digium.com/en/company/. Look on the right side of the screen under "Working at Digium" and read this PDF.

Last week at VoiceCon and Digium Asterisk World at VON, Digium employees shared this information dozens of times as we had lots of interested visitors and meetings.

What is important is to answer some questions I get daily:
{What Business is Digium in??}


1. Digium is in the PCI and PCI express board business for TDM-VoIP gateway cards and voice processing cards. We have been since Q4 2001 and has been a key enabler for Asterisk installations globally. Digium has shipped over 3M TDM ports.

- Digium is heavily invested in this business.
- Digium has re-architected the cards in the past 12 months
- Digium has increased warranties for boards
- Digium as introduced the Exceptional Satisfaction Program that guarantees customer satisfaction - not just for boards, but across product lines including all commercial offerings

FACT: Digium is in the board business!

2. Digium offers the AA50 Asterisk Appliance worldwide. I am asked daily, if Digium is still offering this product. You bet we are. This product is OEM'd by 3Com as the 3Com Asterisk Appliance: http://www.3com.com/products/en_US/detail.jsp?tab=features&pathtype=purchase&sku=3CR10551A
It is also OEM'd by other companies that are not yet announced but shipments have begun. It's got the AsteriskGUI for configuration and fits small offices and branch offices with basic IP telephony requirements very nicely. Now in it's third release of software, we have a solid roadmap of both hardware improvements and software improvements and this product continues.

FACT: Digium sells the AA50 Asterisk Appliance to small businesses

3. Digium offers the Switchvox family of SOHO and SMB software as well as a complete line of hardware appliances including the newly announced AA60, and two other appliances that are rack mounted: www.digium.com/switchvox. There is a Switchvox Free version to download and try that gives you a glimpse into its advanced user interface. SMB provides the most advanced features including mashups for salesforce.com and SugarCRM as well as Googlemaps and user built URL panels that enhance the user experience.

FACT: Digium sells turnkey IP Telephony Solutions built on Switchvox

4. Digium offers the Asterisk Business Edition as a commercial offering toolkit that can be used for building IP PBXs, IVR systems, call canters, etc. Stay tuned for some new announcements around ABE soon! ABE has been around for a few years now and companies that build on ABE wants stable commercially built and tested Asterisk.

FACT: Asterisk Business Edition is a great toolkit choice for many users who build their own solutions and like either the AsteriskGUI or command line option.

5. Digium offers AsteriskNOW 1.0, a free download distribution including Asterisk, Linux and the AsteriskGUI at www.asterisknow.org. This is an open source toolkit that can be used by anyone to build solutions or try before buying. Many customers try this and upgrade to Asterisk Business Edition to purchase support and indemnification.

FACT: Digium offers the open source distribution of AsteriskNOW.

So In summary, a Day in the Life of Digium can be any of these! It might be ALL of these!


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