Tonight I have added, "The Open Disruptor" to the front of "A Day in the Life of Digium!"
As I said before, I will add to the mix on this blog: (1) open source elements, (2) disruptive technologies, and (3) IP Telephony.
Watch here. Several items came out of IT Expo this past week and I will address log!
Saturday, September 20, 2008
Saturday, September 6, 2008
Don't ya hate it when.........
I wrote a short tweet on Twitter, that started like this title, and decided it would be fun to create my top 10 list from the past two years at Digium of "Don't ya hate it when........." new generation we-related events. Lets take a quick look. What are your favorite "Don't ya hate it when.........events!"
Don't ya hate it when.........
10. ....the phone rings Friday afternoons at 4:30 PM and your co-worker has a problem that must be addressed immediately before the end of the day!
9. ....you spill coffee or tea on your clean shirt or blouse in a business meeting
8. ....you select reply all when you did not mean to
7. ....you select "delete", the response is slow, so you select "delete" over and over.....then each stroke deletes one message only to not be able to recover the deleted by mistake messages....oops!
6. ....you forget the receipt on a business trip and either the client or your boss requires receipts!
5. ....Google Customer Service does not return your call when you "have to contact them" about a serious Adword problem
4. ....you hit send before running spell-check
3. ....the "press" get the story twisted
2. ....your flight is canceled
1. ....the bird of paradise writes an incorrect flag in your payroll record
Don't ya hate it when.........
10. ....the phone rings Friday afternoons at 4:30 PM and your co-worker has a problem that must be addressed immediately before the end of the day!
9. ....you spill coffee or tea on your clean shirt or blouse in a business meeting
8. ....you select reply all when you did not mean to
7. ....you select "delete", the response is slow, so you select "delete" over and over.....then each stroke deletes one message only to not be able to recover the deleted by mistake messages....oops!
6. ....you forget the receipt on a business trip and either the client or your boss requires receipts!
5. ....Google Customer Service does not return your call when you "have to contact them" about a serious Adword problem
4. ....you hit send before running spell-check
3. ....the "press" get the story twisted
2. ....your flight is canceled
1. ....the bird of paradise writes an incorrect flag in your payroll record
Saturday, August 23, 2008
Visionary Quadrant Raises Some Eyebrows
As I said in my last post, I'd focus on some new messaging and today kicks it off with some Microsoft thoughts. Digium, Microsoft and Shoretel are the ONLY 3 companies in Gartner Group's magic quadrant for Enterprise IP Telephony. This appears to be an honorary position for the three companies and what's interesting is the blog on nojitter - http://www.nojitter.com/blog/archives/2008/08/what_is_visiona.html - where Marty Parker (ex Avaya executive and now a UC consultant) is questioning why Microsoft OCS gets this placement with such basic UC features.
I am not sure where Marty is parked on Digium's placement in this visionary quadrant but he sure provides some food for thought. He mentions in his point #2 so many companies that may or may not have places in today's world all trying to find their new place in UC/VoIP world, but Digium is a no-show meaning he is already underestimating open source's capability. Why do I believe this?
This is easy to answer: Open source by nature is a global phenomena ignored by some traditional TDM folks (i.e. Avaya); the shared delivery ecosystem today exists for open source telephony; it is software-based already today; the acquisition cost model is compelling and the ongoing support of open source is building infrastructure for traditional 24/7 based support; companies who are early adopters are well on their way to customize their UC systems as they grow.
Yes, companies like Digium are focused today on SMB, opportunistically penetrating Enterprise, but worldwide there are emerging Asterisk-based applications that build this shared delivery system that UC lends itself to and its all software based.
So Marty, don't underestimate the open source global ecosystem and its place in your UC model. I think we will be in for some healthy debates over the next few years as major traditional players consolidate, go by the wayside, and consolidate, while open source continues to be a major disruptor for UC and PBX.
I can't end this blog post yet until I comment on Microsoft. I love their marketing budgets for educating the world about UC, IP Telephony and VoIP. They do some nice PowerPoints. It will take gazillions of dollars to train systems builders, server and Windows resellers and it will take years to get their feature set correct since they have this baggage that has generated all this revenue already. But the purchasers and buying criteria are changing for them now. I for one, look forward to each event such as VoiceCon - http://www.voicecon.com/sanfrancisco/ - when Microsoft spends budget dollars and many of their employees visit our booth!
Note: I am still evaluating blog name changes. Stay tuned.
I am not sure where Marty is parked on Digium's placement in this visionary quadrant but he sure provides some food for thought. He mentions in his point #2 so many companies that may or may not have places in today's world all trying to find their new place in UC/VoIP world, but Digium is a no-show meaning he is already underestimating open source's capability. Why do I believe this?
This is easy to answer: Open source by nature is a global phenomena ignored by some traditional TDM folks (i.e. Avaya); the shared delivery ecosystem today exists for open source telephony; it is software-based already today; the acquisition cost model is compelling and the ongoing support of open source is building infrastructure for traditional 24/7 based support; companies who are early adopters are well on their way to customize their UC systems as they grow.
Yes, companies like Digium are focused today on SMB, opportunistically penetrating Enterprise, but worldwide there are emerging Asterisk-based applications that build this shared delivery system that UC lends itself to and its all software based.
So Marty, don't underestimate the open source global ecosystem and its place in your UC model. I think we will be in for some healthy debates over the next few years as major traditional players consolidate, go by the wayside, and consolidate, while open source continues to be a major disruptor for UC and PBX.
I can't end this blog post yet until I comment on Microsoft. I love their marketing budgets for educating the world about UC, IP Telephony and VoIP. They do some nice PowerPoints. It will take gazillions of dollars to train systems builders, server and Windows resellers and it will take years to get their feature set correct since they have this baggage that has generated all this revenue already. But the purchasers and buying criteria are changing for them now. I for one, look forward to each event such as VoiceCon - http://www.voicecon.com/sanfrancisco/ - when Microsoft spends budget dollars and many of their employees visit our booth!
Note: I am still evaluating blog name changes. Stay tuned.
Wednesday, August 6, 2008
Blog Change
Over the next few weeks I will be changing the name and focus of my blog. Since this is a personal blog, not our corporate blog, we will be focusing on the corporate blog on blogs.digium.com and I will begin blogging here about trends and challenges facing Microsoft, Google, Yahoo, and others as well as web changes for business but from a different perspective than today's bloggers who copy and reference others, write about how to leverage social networking, and various other topics that are now starting to appear to be repetitive and overlap quite a bit. There are a few that are cool.
Expect me to draw on my 25+ years experience to share changes today and how it impacts both traditional companies and emerging companies. I may do some comparisons of old vs. new and share how people tend to deal with these changes. As a member of the "old" way of doing things that works in a younger and newer open source company, I have made the transition to today's company and want to share this with others.
I am considering new names for the new blog focus. With all the wacko blog names and web site names it will be a fun challenge to find a catchy name.
See you soon in new skins!
Expect me to draw on my 25+ years experience to share changes today and how it impacts both traditional companies and emerging companies. I may do some comparisons of old vs. new and share how people tend to deal with these changes. As a member of the "old" way of doing things that works in a younger and newer open source company, I have made the transition to today's company and want to share this with others.
I am considering new names for the new blog focus. With all the wacko blog names and web site names it will be a fun challenge to find a catchy name.
See you soon in new skins!
Thursday, July 24, 2008
Growing Up!
We are experiencing growing pains. Offices are filling. people are being promoted inside to new positions supporting "growth from within" plus outside hiring brings in new blood and thinking. You can see them roaming here!
As we grow, our event grows: Astricon. Weekly calls. Expansion of keynoters outside of Digium folks. Less Digium speakers. Check it out here: www.astricon.net
Meetings. We strive to keep short, focused, and over with.
We strive for rapid decisions....but with all the facts.
Documentation for commercial products!
We hope to see you in Phoenix!
As we grow, our event grows: Astricon. Weekly calls. Expansion of keynoters outside of Digium folks. Less Digium speakers. Check it out here: www.astricon.net
Meetings. We strive to keep short, focused, and over with.
We strive for rapid decisions....but with all the facts.
Documentation for commercial products!
We hope to see you in Phoenix!
Wednesday, July 16, 2008
Shorts
This summer, our VPs are wearing shorts to work, including me. It used to be Mark Spencer and just engineers. Now, several executives. Glad to see this "Flip Flop" type culture.
Does anyone think a loose summer dress code increases productivity?
Has anyone done a study?
I'd think this would be a huge plus for most people. Comfort. Relaxing.
What do you think?
Does anyone think a loose summer dress code increases productivity?
Has anyone done a study?
I'd think this would be a huge plus for most people. Comfort. Relaxing.
What do you think?
Saturday, July 12, 2008
iPhone Day at Digium
Friday we had a short staff at the office. A fairly large contingent were in line at both ATT stores and the Apple store in the local new Bridge Street shopping district. The Digium folks started lining up early like 5 AM. By noon the first one showed up at the office, and by 2 PM the rest returned. As far as I know, all employees who waited received them. The Apple store had more of course than ATT did.
All were either waiting for syncing of the new units or it had just been completed so they could now twitter, text, email or surf. I don't have one as my entire family is on Verizon service, but ATT has done a tremendous job locking Apple and iPhone users into their service.
The unit is nice, nearly the exact size and weight of my Moto Q and of course both are color. But they are far from similar. My Q is great for conference calls as it has a terrific speaker phone, I have very nice Internet access, email and I like the size and weight. The iPhone however is beloved by those who buy them. I don't know a Moto Q user who can say that.
Reminds me of Asterisk - it is beloved by passionate Asterisk Community, users and developers. Can't say that about the big boys of IP Telephony!
I read one blog post today already that Asterisk download for the iPhone will be done sometime today. A Day in the life of Digium moves on!
All were either waiting for syncing of the new units or it had just been completed so they could now twitter, text, email or surf. I don't have one as my entire family is on Verizon service, but ATT has done a tremendous job locking Apple and iPhone users into their service.
The unit is nice, nearly the exact size and weight of my Moto Q and of course both are color. But they are far from similar. My Q is great for conference calls as it has a terrific speaker phone, I have very nice Internet access, email and I like the size and weight. The iPhone however is beloved by those who buy them. I don't know a Moto Q user who can say that.
Reminds me of Asterisk - it is beloved by passionate Asterisk Community, users and developers. Can't say that about the big boys of IP Telephony!
I read one blog post today already that Asterisk download for the iPhone will be done sometime today. A Day in the life of Digium moves on!
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